HBDD FAQ — All your questions answered here

Yes, you can log in to the same account from any device — mobile, tablet, or computer. However, each person is permitted to hold only one account. Opening multiple accounts violates HBDD's terms and may result in account suspension.

For KYC verification, you'll need to submit a photo of your National ID (NID) or passport along with a selfie. Go to Account Settings, select the "Identity Verification" option, and upload the required documents. Verification is typically completed within 24–48 hours. KYC is required for large withdrawals.

On the login page Click the "Forgot Password?" link. Enter your registered mobile number or email address and an OTP will be sent to you instantly. Verify the OTP and set a new password. Make sure to use a strong password that includes uppercase and lowercase letters, numbers, and symbols.

HBDD is strictly for users aged 18 and above. Registration and participation by minors is completely prohibited. Age verification documents are required during KYC, and any violation will result in account closure.

To make a deposit on HBDD, On the payment page Go to the page. You can deposit via Mobile Pay, Nagad, Rocket, bank transfer, or crypto. Choose your preferred method, enter the amount, and follow the instructions. In most cases, deposits are credited to your account instantly.

The minimum deposit at HBDD is just ৳500, so you can get started with very little. Your first deposit comes with a 150% bonus — meaning a ৳500 deposit gives you ৳1,250 to play with right away.

Withdrawals via Mobile Pay, Nagad, and Rocket are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. Withdrawals of larger amounts may be delayed if KYC verification is not completed, so we recommend completing it in advance.

Sometimes a deposit may fail due to network issues, but the amount can still be deducted from your mobile banking account. If this happens, email support@hbdd.pro with your transaction ID. The amount will be refunded or credited to your account within 24 hours.

Standard accounts can withdraw up to ৳50,000 per day. This limit increases once KYC verification is complete. VIP members are subject to separate, higher withdrawal limits. For more details, Payment Page View.

After your first deposit as a new member, a 150% bonus is automatically credited to your account. For example, deposit ৳1,000 and receive an additional ৳1,500 in bonus funds — giving you ৳2,500 to start with. To read the bonus terms and conditions, Terms & Conditions View page.

Bonus funds cannot be withdrawn directly. You must first meet a wagering requirement — meaning you need to place bets totaling a specified amount using the bonus funds. Wagering requirements are typically 10x–30x. Requirements vary by bonus, so check the offers page for full details.

After logging in, you'll find daily offers on your dashboard. Weekly cashback, reload bonuses, and special tournament offers are also available on a regular basis. Keep push notifications enabled on the HBDD app to get instant updates on new offers.

Every bet you place on HBDD earns loyalty points. Accumulate enough points to advance to higher VIP tiers and unlock exclusive perks — including higher withdrawal limits, faster processing, a dedicated account manager, and special bonus offers.

HBDD offers betting on 30+ sports, including cricket, football, tennis, badminton, kabaddi, hockey, and basketball — covering all major domestic and international leagues and tournaments. For full details, Sports Page Visit now.

With live betting or in-play betting, you can place bets in real time while a match is in progress. Odds update dynamically as the match situation changes. On the match odds page View all live matches and their current odds in real time. The ability to make quick decisions makes this a favorite among experienced bettors.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be automatically refunded. In some cases, you can use the "Cash Out" feature to settle your bet at a set amount before the match ends.

On the lottery page Go to pick your lottery tickets. Draws happen at scheduled times and results are announced instantly. Any winnings are credited directly to your HBDD account. A variety of local and international lotteries are available every day.

Yes. HBDD uses 256-bit SSL encryption to keep all your data secure. We are internationally licensed and undergo regular security audits. Your personal and financial information is never shared with third parties.

HBDD follows a strict privacy policy. Your name, mobile number, email, and financial information are never sold or shared with any third party. To learn more, visit our Privacy Policy Read.

Change your password immediately and email us at support@hbdd.pro. Our security team will temporarily lock your account and investigate the issue. A resolution will be provided within 24 hours. We strongly recommend enabling 2FA to prevent this from happening.

The HBDD app is available for both Android and iOS. on the download page and install via the APK or App Store link for your device. The app is completely free and regularly updated.

To install the APK on Android, first enable "Install from unknown sources" in your device Settings. Then Download page download and install the APK from the link. If you run into issues, clear your browser cache and try again, or contact support.

When you open the app for the first time after installing, you'll be prompted to allow notifications — tap "Allow". If notifications are turned off later, re-enable them from your phone's settings under the HBDD app. With notifications on, you'll get instant updates on live match scores, bonus offers, and payment confirmations.